GERMEK DIAGNOSTICS | Faster troubleshooting

When we’re ill, we go to the doctor to find out what’s wrong with our bodies. After diagnosing the problem, he will prescribe a medicine or some other method to cure what is ailing us. In the case of the Germek Diagnosis service, the reasoning is similar.

The Germek Diagnosis service is a tool to help customers identify and solve problems. We have a specialized team to help our customers make the correct diagnosis and propose effective solutions to what is actually compromising the perfect functioning of the equipment.

By making an efficient diagnosis, the customer (user) gets to know their own equipment better, take immediate action, set schedules and minimize time and costs with inefficient solutions. Inefficient diagnostics can have a major impact on the industry, such as high downtime costs and delays in resolving problems.

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Ask any questions you may have or send us your service and warranty requests by calling (19) 3682-7072, our exclusive service channel.